Dear Valued Patient-Families,

Your health and safety are our top priorities here at Retinal Consultants of San Antonio. In light of the recent outbreak of COVID-19 (Coronavirus), we want to assure you that our team is tracking the latest information, statistics, and guidelines regarding the status of the situation and taking extra precautions to ensure that our patients remain safe and healthy during visits to our clinic.

Currently, our office will remain open and maintain its normal hours and operations. Our team has followed sanitation protocols to help ensure our patients’ well-being. We will continue to sanitize all patient chairs after every patient encounter, while continually wiping down our waiting areas and front desk. In addition, upon check-in, our team at the front desk will be asking every patient if he or she has had a fever in the last 24 hours.

Here’s how you can help. If you or a household contact (ex. child, live-in relative, etc.) is experiencing a cough, fever, or other flu-like symptoms, or, if you have traveled to a country that has tested positive for the coronavirus in the last 3 weeks, please call us to reschedule your appointment.

You can also do the following, as recommended by the CDC:

• Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing the nose, coughing, or sneezing. Soap and warm water is best, however, when it is not available, use an alcohol-based hand sanitizer.
• Avoid touching the eyes, nose, mouth.
• Avoid close contact with people who may be sick.
• Stay home when sick.
• Cover a cough or sneeze with a tissue, then, throw the tissue in the trash then wash your hands.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Again, it is for your family’s safety and the safety and well-being of all our patient-families that we are asking patients to adopt these practices. We feel confident about providing safe and effective care, we appreciate your cooperation, and look forward to seeing you soon.